Brookside Family Clinic

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4.2

( 8 reviews )

Doctors, Medical Centers, Family Practice

Closed 08:00 AM - 05:00 PM See Hours

Brookside Shopping Centre, Shop 87/159 Osborne Rd, Mitchelton QLD 4053, Australia

+61 7335-419-00

Introducing Brookside Family Clinic, a trusted healthcare provider dedicated to serving the community. With a convenient location on Google Maps, the clinic offers a range of medical services to meet the diverse needs of individuals and families. From general practitioners to a professional team of healthcare providers, the clinic is committed to providing comprehensive and compassionate care. Patients can expect a welcoming reception area and a courteous staff who prioritize their comfort and well-being. The clinic's focus on creating a positive and understanding environment ensures that patients feel valued and respected. Whether it's a routine check-up or specialized treatment, Brookside Family Clinic aims to deliver high-quality healthcare services. With an emphasis on maintaining professional standards and adhering to Google policies and legal obligations, the clinic prioritizes the well-being and satisfaction of its patients. Discover the exceptional healthcare experience at Brookside Family Clinic.

Amenities and More

Wheelchair-accessible toilet
Toilets
Wheelchair-accessible car park
Accepts new patients

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Shirley donahue

March 22, 2024

My children and I have recently become new patients at the Brookside Family Clinic, and on both occasions that we have attended the Clinic we have been greeted kindly and very politely by the reception staff, check in has been very straightforward and welcoming and leaving and making payment has been the same. The two Doctors we have seen have both been very nice, helpful, friendly and made us feel supported and heard, but most of all empathetic and took the time to listen to our needs to help us. Thank you for providing such a great caring service to your patients.

Yilin ye

March 22, 2024

I took my boys in for their immunisations today and the staff were so amazing! My 4 year old was adamant he was not getting a needle today but all the staff were so friendly, patient and understanding. They really went out of their way to make him feel comfortable. All immunisations are now complete and we had minimal tears 🙌 …

Y garcia

March 22, 2024

I've been under Dr. Imran's care for the past two years, and I appreciate his genuine concern and helpful approach towards my health. He's very caring professional who has made a positive impact on my well-being.

Eric hoffman

March 22, 2024

I have seen the nutritionist here! She is very thorough! The young male Dr Howen is a cardiovascular specialist! You can get an appointment on the same day if you ring early enough! Wheelchair access is available! At least two receptionists operate the phones each day! They are extremely helpful & friendly!The Terry White Pharmacy is attached to the surgery so you can conveniently slide in & put in your scripts! The pharmacists are very helpful!

J doyle

March 22, 2024

Would not recommend seeing Lois Macfarlane. Obviously in a bad mood because she was already 20 minutes being at the start of the day. Greeted me by saying I didn't look happy to see her, I explained that I wasn't overly after waiting 20 minutes with a sick one year old. She told me that was good for her to only be 20 minutes behind, and I'd be waiting longer if I had gone to ER. A simple apology, and maybe some empathy would have been appreciated instead of her snarky attitude. Rude woman. I passed on my feedback to reception, who didn't seem to care either. Funny how my appointment would be cancelled if running that late, yet they can do what they like with no apology necessary. Appreciate doctors run late and things happen but good manners and politeness go a long way. Dr Imram on the other hand had been nothing but polite, caring and a pleasure every time we've visited. Maybe he could give her some tips to improve her cold disposition.

Laurence tang

March 22, 2024

I have been attending this Clinic for a number of years. I have found Dr Lois Macfarlane to be caring and interested in my wellbeing. She is very friendly and follows up on your health. I can also recommend highly Dr Kerri Toland. The counter staff are friendly and courteous. I shall be staying with this practice, even though I have moved quite some distance away.

Brian

March 22, 2024

Met Dr Lois Macfarlane for the first time today at Brookside Family Clinic. Felt very comfortable. She is very thorough and I love her sense of humour. I've found my new doctor. Yeah.

Bambi hannah

March 22, 2024

I drove half an hour to see Dr Kerri Toland after hearing great things about her and she did not disappoint. She is friendly, compassionate and very knowledgeable she will cover all your questions before you even have to ask them. Minimal waiting time in in the waiting room. The receptionist staff are lovely which is rare to come across at drs, it was nice. Overall great experience and will be my clinic from now on!